@gldaggett,

I agree that it would be nice if the software community (vendors and users) would develope a "best practices" document, and if not for everyone at least for this product.

I would, however, look here: http://ftmuser.blogspot.com/

While I don't always agree with Russ on this board I would agree that he has done a great job of putting down "on paper" a lot of the things users need to know (or at least think about) regarding FTM and his experience with many versions of FTM shows.