yorkiepudding,

Please provide more details about "and even deleted the man off ancestry who may be causing me problems as its his name that pops up first asking if i want to change his details as they are different to what i have on my FTM still no sync"

Not sure that you mean. Is there a person in your file that is causing an issue? If so, what, exactly, is it. What are you seeing.

Turning your Laptop OFF while the TreeSync™ feature is running, is not a good thing.

When you turn your PC back on, please Compact your file, then do a SyncNow.

What happens?

Russ