Similar problems here with the Sync, works for a day then doesn't. I tried a reinstall of the program too. Now every time I try to boot the program I get the flash screen saying I need to update. I do the update, then nothing happens. Stuck in an endless loop. Once out of a dozen tries I got the program, then it stopped responding. Problem is the database has been converted to the new format and 2011 won't read it. This 2012 is a piece of junk!