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Media issues FTM 2012

Replies: 7

Re: Media issues FTM 2012

Posted: 29 Jan 2012 2:12PM GMT
Classification: Query
I see no correlation between the source of the "missing" media and its source. What I do find disconcerting, is that the TOTAL number of photo's in my FTM tree is far less than the Ancestry uploaded version, although, after uploading and syncing, the program responds that every uploaded successfully. Even more frustrating, is that the people manning the help line, are in the dark as the the problem or pending resolution. I have called 8 times, and each person says the same thing, "I expect it to be fixed soon, try again in a few hours". It would be nice if an email would be sent to the customers, explaining the issue. We seem to have no shortage of advertisments emailed to us.
SubjectAuthorDate Posted
rdoppenheimer... 28 Jan 2012 1:21AM GMT 
thad97404 29 Jan 2012 7:32PM GMT 
thad97404 29 Jan 2012 7:34PM GMT 
rdoppenheimer... 29 Jan 2012 9:12PM GMT 
keyra5 30 Jan 2012 5:14AM GMT 
Vic Cottle 30 Jan 2012 5:24AM GMT 
R_Broz 24 Mar 2012 3:41PM GMT 
FredL11 6 Feb 2013 9:18PM GMT 
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