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Media issues FTM 2012

Replies: 7

Re: Media issues FTM 2012

Posted: 29 Jan 2012 12:32PM GMT
Classification: Query
I purchased my FTM 2012 software a couple of weeks ago and it worked well. A few days ago I had an error that wouldn't let a sync happen (an error occured while "preparing data to be downloaded from ancestry"), so I did what Ancestry suggests. It syncs fine now, but I noticed this a.m. that about 15% of 480 of my photos on my online tree are gray, with images of censuses with an overlay of what looks like a circle with an L in it, or, more precisely, a clock at 3:00. I know in the past when I have had something disappear, it has appeared a few days later. But it's very odd to see that they have a placeholder for a photo, but not the photo itself. So I cannot say that it is missing in the sense that it has been deleted, but I assume they are going to work on it as I am sure we are not the only ones dealing with it... At least I hope not...
SubjectAuthorDate Posted
rdoppenheimer... 28 Jan 2012 1:21AM GMT 
thad97404 29 Jan 2012 7:32PM GMT 
thad97404 29 Jan 2012 7:34PM GMT 
rdoppenheimer... 29 Jan 2012 9:12PM GMT 
keyra5 30 Jan 2012 5:14AM GMT 
Vic Cottle 30 Jan 2012 5:24AM GMT 
R_Broz 24 Mar 2012 3:41PM GMT 
FredL11 6 Feb 2013 9:18PM GMT 
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