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FTM 2012 Sync error

Replies: 15

Re: FTM 2012 Sync error

Posted: 4 Feb 2012 12:13PM GMT
Classification: Query
Same problem - but only impacted 1 of my 5 trees, and it was the one that was open when the most recent mandatory SW update was "pushed" (on 2-Feb) while I was syncing the tree. Finally after 2 days, this morning I called HELP desk and we mutually decided best option for my situation was to unlink tree, rename online version (added "old" to file name), then reupload my FTM master to online and (sigh) reinvite. All is now good - and best guess is the forced SW update somehow corrupted the file open at the time. BTW, all my other trees are behaving just fine, no sync issues.
SubjectAuthorDate Posted
Steve Reed 2 Feb 2012 3:29AM GMT 
Jere_Becker 2 Feb 2012 2:31PM GMT 
Steve Reed 4 Feb 2012 12:39AM GMT 
jeff jahn 4 Feb 2012 1:53AM GMT 
lsk4psu 4 Feb 2012 4:01PM GMT 
lsk4psu 4 Feb 2012 3:57PM GMT 
hgirdley 4 Feb 2012 7:13PM GMT 
Steve Reed 4 Feb 2012 7:40PM GMT 
stevens143 21 Feb 2012 11:53AM GMT 
dccrens 24 Feb 2012 8:13PM GMT 
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