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FTM 2012 BOOK CRASHES

Replies: 28

Re: FTM 2012 BOOK CRASHES

Posted: 15 Feb 2012 8:48PM GMT
Classification: Query
Kathy Marie Ann,

Lets deal with the crashing / closing issue first.

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Russ
SubjectAuthorDate Posted
KATHYMARIEANN 15 Feb 2012 2:27PM GMT 
keithnuttle 15 Feb 2012 8:43PM GMT 
KATHYMARIEANN 15 Feb 2012 11:02PM GMT 
Russ Worthing... 16 Feb 2012 3:48AM GMT 
KATHYMARIEANN 16 Feb 2012 12:16PM GMT 
Russ Worthing... 16 Feb 2012 12:29PM GMT 
KATHYMARIEANN 16 Feb 2012 1:10PM GMT 
1_gross18 3 Sep 2012 11:19PM GMT 
Russ Worthing... 3 Sep 2012 11:26PM GMT 
swtnssss 4 Sep 2012 3:00AM GMT 
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