Russ, I ended up going into the hard drive to a folder called windows.old and opening the application there. But that won't connect with the on-line account, though I suspect that should be easy to fix with registration entry. But now I realize that there is no "notes" tab with my fact entries -- I just hope all of my notes exist somewhere. I am hoping that someone else has had that happen & can explain a fix. Between the FTM and my other programs, Windows 8 has been a total fail for me.