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Media missing from ancestry, but tree displays "In Sync"

Replies: 25

Re: Media missing from ancestry, but tree displays "In Sync"

Posted: 20 Jul 2012 12:08AM GMT
Classification: Query
In my case the thumbnail portrait displayed on ancestry, not the generic placeholder. Nothing displayed in the person's media gallery. When I clicked on it I couldn't get the full size image, and no image with the right name appeared in the tree's media gallery.

How did you recover from your "process error"? On one occasion it "cleared" itself after a full shutdown and attempt at sync-ing. In 2 other cases it wouldn't go away even after after repeated reboots and manual attempts at re-syncing over several days.
SubjectAuthorDate Posted
rhew_1 11 Mar 2012 2:46AM GMT 
cts166 18 Mar 2012 2:18AM GMT 
jrgutknecht 19 Jul 2012 2:44PM GMT 
rhew_1 19 Jul 2012 3:15PM GMT 
BurgessDonnel... 20 Jul 2012 1:54AM GMT 
rhew_1 20 Jul 2012 2:03AM GMT 
BurgessDonnel... 20 Jul 2012 2:06AM GMT 
rhew_1 20 Jul 2012 6:08AM GMT 
kellyafitz 7 Aug 2012 7:16PM GMT 
Russ Worthing... 7 Aug 2012 8:04PM GMT 
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