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Media missing from ancestry, but tree displays "In Sync"

Replies: 25

Re: Media missing from ancestry, but tree displays "In Sync"

Posted: 19 Jul 2012 9:15AM GMT
Classification: Query
I have had several conversations with ancestry.com tech support on this, and they say there is no way to "force" a detailed comparison that would find all items not in sync and allow a "proper" sync. If you only have a small number of media items you might be able to find the missing ones manually, and manually delete from FTM, re-sync, replace in FTM and then re-sync again to get them back. Their main advice is to break sync, and re-upload and link a new paired tree from FTM to ancestry.com. I had too many, and just gave up and did a fresh upload and link. Now I have 2,000 hints on ancestry that I had previously examined and either accepted or ignored, that I have to do all over again, and many invitations to re-issue.
SubjectAuthorDate Posted
rhew_1 11 Mar 2012 2:46AM GMT 
cts166 18 Mar 2012 2:18AM GMT 
jrgutknecht 19 Jul 2012 2:44PM GMT 
rhew_1 19 Jul 2012 3:15PM GMT 
BurgessDonnel... 20 Jul 2012 1:54AM GMT 
rhew_1 20 Jul 2012 2:03AM GMT 
BurgessDonnel... 20 Jul 2012 2:06AM GMT 
rhew_1 20 Jul 2012 6:08AM GMT 
kellyafitz 7 Aug 2012 7:16PM GMT 
Russ Worthing... 7 Aug 2012 8:04PM GMT 
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