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Unable to update FTM 2012

Replies: 6

Re: Unable to update FTM 2012

Posted: 26 Apr 2013 2:49PM GMT
Classification: Query
We really need more information in order to try and help.

Please confirm you are trying to install FTM 2012, if not which version.
Do you have a previous version of FTM installed?
What is your Operating system? (XP, WIN7, WIN8)
Are you on a network?

Are you installing from CD, from network or download?
At what step in the installation process is the error message showing up?

you can always call 1-800-262-3787 -- Agents are available 7 days a week, 10 am to 10 pm EST or other numbers at http://www.familytreemaker.com/Support/Contact
SubjectAuthorDate Posted
dnnroach 8 Apr 2012 7:51PM GMT 
ginglish1 8 Apr 2012 8:32PM GMT 
dnnroach 9 Apr 2012 3:12PM GMT 
CarettaWV 26 Apr 2013 8:03PM GMT 
ginglish1 26 Apr 2013 8:49PM GMT 
Sandy_Sobczak 29 May 2013 2:28AM GMT 
GillianMoore4... 4 Aug 2013 7:44AM GMT 
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