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FTM 2 for MAC Sync Problems

Replies: 30

Re: FTM 2 for MAC Sync Problems

Posted: 24 Sep 2012 3:47PM GMT
Classification: Query
I had FTM 2 for Mac back in February, I have had numerous problems over the last few months and have contacted email support a many occasions and have had my questions answered. BUT, the latest fault is that my tree "unlinked" itself! I had added a few people to my Ancestry tree, but I linked my FTM tree to Ancestry, resulting in 2 trees, I deleted one, but it was the wrong one and had to repeat the linking again, which took over 2 hours!
At the moment, the trees are linked, but, the sync is not working a message of please try later appears!
I get very frustrated with this software! I have not got a large tree (1700 approx names) I have managed to sort the straight line of the family and now able to produce reports, which is what I intended to produce with the software, but they rely on the information from Ancestry, although you can add things via the FTM, it does not always transfer the information to Ancestry.
A few weeks ago the sync was great, I had downloaded the latest update and all went well.
SubjectAuthorDate Posted
jaznjjj 24 Jan 2013 7:46AM GMT 
millikan_baug... 13 Jun 2012 5:33PM GMT 
brnn69 13 Jun 2012 8:26PM GMT 
pbgish 27 Aug 2012 4:04AM GMT 
Dan Duffy 27 Aug 2012 4:33AM GMT 
brnn69 27 Aug 2012 5:34PM GMT 
pbgish 27 Aug 2012 7:00PM GMT 
Bettye367m 29 Aug 2012 6:16PM GMT 
susantomlinso... 24 Sep 2012 9:47PM GMT 
HJC3HJC3 24 Sep 2012 10:32PM GMT 
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