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FTM 2012: Crashes after merging

Replies: 17

Re: FTM 2012: Crashes after merging

Posted: 25 Apr 2012 5:57AM GMT
Classification: Query
Michael,

Lets deal with the crashing / closing issue first.

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Russ
SubjectAuthorDate Posted
flux103 30 Nov 2012 3:26AM GMT 
jc33b 24 Dec 2012 6:28AM GMT 
flux103 30 Nov 2012 1:40AM GMT 
jamclo 30 Nov 2012 2:30AM GMT 
keithnuttle 24 Dec 2012 1:13PM GMT 
tony_knight 24 Dec 2012 1:35PM GMT 
Russ Worthing... 25 Apr 2012 11:57AM GMT 
MOCHAMNSTR 9 May 2012 4:54PM GMT 
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