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Photos not showing in Ancestry tree

Replies: 30

Re: Backing up Linked Trees

Posted: 13 Jan 2013 5:14PM GMT
Classification: Query
Marco,
Thanks for all the warnings about what can be lost. I recently did a restore of a backup tree on FTM after a failed sync, and ended up losing ALL my default photo settings on my Ancestry tree, much to my dismay. And, I finally had to re-download my tree again anyway after that.
Now, can't sync at all on my largest tree, so will have to re-download it again when I can schedule the time to do it. I've done that many, many times.
The sync process seems to work OK for a few people, but it is overall, in my humble opinion, a tremendous source of frustration for those of us who have spent many, many hours trying to get it to work.
I've been in touch with Ancestry support more times than I can count, always supplying screen prints and detailed step-by-step traces of what I have done (I used to test software professionally). I sure wish they would get these issues fixed so that it would work as it should.
Barbara
SubjectAuthorDate Posted
Barbara Taylo... 14 Jan 2013 12:14AM GMT 
leo Langevin 18 Jul 2013 3:17PM GMT 
Russ Worthing... 18 Jul 2013 3:38PM GMT 
leo Langevin 18 Jul 2013 3:57PM GMT 
leo Langevin 18 Jul 2013 4:09PM GMT 
Russ Worthing... 18 Jul 2013 4:22PM GMT 
leo Langevin 18 Jul 2013 4:41PM GMT 
leo Langevin 18 Jul 2013 5:04PM GMT 
leo Langevin 18 Jul 2013 8:10PM GMT 
richway12 19 Jul 2013 2:02AM GMT 
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