I get the NOT RESPONDING message all the time. FTM 2012 is a dreadful product. The occurrence of NOT RESPONDING can be at any point in entering data or moving from one individual to another. There is no rhyme nor reason for it. I've tried being connected and not connected to the internet to no avail.
When you add in the length of time it takes to merge ANY details in from the internet - this software becomes almost unusable.
I've worked in IT for a considerable number of years and I would be ashamed to have my name associated with a product that was so user-unfriendly as this.
Anyone got any suggestions as to what software I could switch to? I'm not bothered if it doesn't link to Ancestry as there are many alternatives to that's ervice also these days.