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FTM 2012 has stopped working

Replies: 18

Re: FTM 2012 has stopped working

Posted: 12 Mar 2013 11:08PM GMT
Classification: Query
My biggest problem, aside from the program just shutting down, is that I cannot merge two relatively small family files. Ancestry.com simply stopped trying to fix my problem and now just sends out a generic list of "fixes" which they never revise.

They said that my system is fine (speed and memory) but they have no idea why the program cannot merge files. I typically work on two files at one time, my main file and one that I clean up before I merge it. Now I'm not sure what I will do with future family files.

Jim
SubjectAuthorDate Posted
Terry Andrews 28 Feb 2013 8:45AM GMT 
Russ Worthing... 28 Feb 2013 1:29PM GMT 
Terry Andrews 28 Feb 2013 1:46PM GMT 
barbarajfn 28 Feb 2013 4:47PM GMT 
Jim Jackson 13 Mar 2013 5:08AM GMT 
EGLZFN 17 Aug 2013 6:03PM GMT 
Terry Andrews 17 Aug 2013 6:25PM GMT 
lmprouty 10 Mar 2013 3:53PM GMT 
lmprouty 10 Mar 2013 3:53PM GMT 
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