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Fixing duplicates and re-synching

Replies: 14

Re: Fixing duplicates and re-synching

Posted: 10 Aug 2012 8:00PM GMT
Classification: Query
Allison,
I have had the problem with duplicates created by FTM/Ancestry sync when my tree somehow got corrupted. I didn't have as many as you, but I did have a bunch who were in exactly 4 times. I had to locate them (via the duplicates report) and go through and delete.
FTM worked well for me for about 6 weeks since the last sync problem I had, then last night got a sync error and it won't sync now at all without the error.
I also use Ancestry.com as my primary tree and use FTM only for backup and for the reports.
I've sent in a trouble ticket on this error. The last few times I have sent in trouble tickets, I always had to re-download my entire tree to fix the problem, then it works for while until "something" causes it to not be able to sync anymore. It's very annoying to still have such issues.

Barbara
SubjectAuthorDate Posted
AllisonPJ 10 Aug 2012 8:00PM GMT 
tulrose 10 Aug 2012 8:19PM GMT 
AllisonPJ 10 Aug 2012 11:27PM GMT 
tulrose 11 Aug 2012 12:33AM GMT 
AllisonPJ 11 Aug 2012 1:10AM GMT 
Barbara Taylo... 11 Aug 2012 2:00AM GMT 
AllisonPJ 11 Aug 2012 3:23PM GMT 
silverfox3280 10 Aug 2012 8:37PM GMT 
AllisonPJ 10 Aug 2012 11:22PM GMT 
Melstrup 21 Oct 2012 1:59PM GMT 
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