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Search Results won't update for Merge

Replies: 44

Re: Search Results won't update for Merge: Status 8/19

Posted: 19 Aug 2012 1:07PM GMT
Classification: Query
On 8/11 I reported this problem to the FTM support center via e-mail. On 8/14 received reply that "We are currently addressing the issue you are experiencing with the search result detail pane not updating, and this will be corrected in the near future." On 8/18 received a member services inquiry satisfaction survey. Needless to say, not very satisfied. Threatened to drop subscription until fixed. As of 8/19 problem still with us.

On big software systems like Ancestry uses, there usually is a regular revision schedule so probably we won't see a fix until the next scheduled update (assuming the fix is available then). No idea what their schedule is.
SubjectAuthorDate Posted
Harold Sherri... 18 Aug 2012 1:06PM GMT 
silverfox3280 18 Aug 2012 1:14PM GMT 
Harold Sherri... 18 Aug 2012 1:27PM GMT 
silverfox3280 18 Aug 2012 1:36PM GMT 
Harold Sherri... 18 Aug 2012 1:44PM GMT 
pelerin2000 23 Aug 2012 6:13AM GMT 
drklassen67 16 Feb 2013 10:43PM GMT 
Warman2014 15 Feb 2013 7:24PM GMT 
rdn2137 19 Aug 2012 7:07PM GMT 
silverfox3280 23 Aug 2012 3:25PM GMT 
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