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FTM 2013

Replies: 32

Re: FTM 2013

Posted: 2 May 2013 11:14PM GMT
Classification: Query
Yep, the unstable TreeSync can be quite a chore. To an extent, it mucked up some of the information (attached sources to the wrong people, listing the children as giving birth to their parents, & so forth) to the point that I'll have to re-enter the information. I have had success with "fixing" a non-working sync, in FTM 2012, & not having to re-upload the tree or resend invitations:

Click the "Plan" button, then click the arrow on the "SyncNow" button. Select "Log out of Ancestry", then restart the program. The only time it hasn't worked is when their servers are acting crazy. When this happens, I just take a break & do something else, for a little while, then restart the program again. Eventually, the sync does work. Sometimes, within minutes; sometimes waited as long as overnight.

Hope this helps...
SubjectAuthorDate Posted
susandallri 26 Aug 2012 5:28AM GMT 
mamcgill05 26 Aug 2012 4:39PM GMT 
dagdag12 15 Oct 2012 3:25PM GMT 
BurgessDonnel... 15 Oct 2012 8:11PM GMT 
Lenny Zimmerm... 6 Sep 2012 3:47PM GMT 
Shelby Warren 20 Nov 2012 10:26PM GMT 
supa_snoop 3 May 2013 5:14AM GMT 
Lenny Zimmerm... 6 May 2013 1:51PM GMT 
DavidTurnbull... 1 Nov 2012 11:37AM GMT 
tulrose 1 Nov 2012 4:11PM GMT 
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