I agree completely. My FTM is so slow since syncing and each entry which I do, to go to the next step, FTM freezes up for a few seconds. I realize that it is important to display family files om Ancestry, but test the software and get the bugs out of it before releasing it. It took me several years to convince me to post my tree online, then when I did, I have to admit was a mistake and complete waste of time, FTW has not worked correctly since. I know, and the support line knows, that I have been on the phone way longer then then usual. I would estimate about twenty hours and still no fix. I have left my computer run for 18 hours straight to get the media loaded and it still was not loaded after this time. Major problems with this software. When will we get the magic fix??? I am very seriously considering dropping FTM for another genealogical software.