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Family Tree Maker 2012 Sync problems

Replies: 65

Family Tree Maker 2012 Sync problems

Posted: 14 Sep 2012 8:27PM GMT
Classification: Query
Okay I have tried to sync my tree in FTM 2012 to Ancestry five or six times now without success. My media in FTM consists of 3809 named Media files.
I have been in contact with FTM support who seem to not know what is causing this, but again today we tried several different ways, without success. My Media files after uploaded and snyc turn into 'Image ##;s and without my media named files. Seems that most of my Media about 80% showed up with an icon named Story. Then I get all kinds of inquires about the Story which is posted on someone in my tree. My Obits, Weddings, births, military files turned into Story, not Obit. It was a mess. This was after downloading a Gencom file from FTM to Ancestry. I have never had much luck with the Gencom files. Glad that I backup my data daily. Anyhow, I have since deleted my Ancestry trees until this is fixed. I ask support several times if we would be notifyed when this is fixed but did not get a straight answer.
Very Frustrated but will wait for a fix.
SubjectAuthorDate Posted
shot34ever 15 Sep 2012 2:27AM GMT 
silverfox3280 15 Sep 2012 3:36AM GMT 
BurgessDonnel... 15 Sep 2012 2:49PM GMT 
ABBOTSLEIGH19... 3 Oct 2012 8:13AM GMT 
MaryLillian46 9 Oct 2012 3:25PM GMT 
shot34ever 10 Oct 2012 3:25AM GMT 
MaryLillian46 10 Oct 2012 4:40PM GMT 
slinkletter1 14 Oct 2012 3:21PM GMT 
tulrose 14 Oct 2012 3:56PM GMT 
slinkletter1 15 Oct 2012 5:56PM GMT 
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