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Family Tree Maker 2012 Sync Problems

Replies: 38

Re: Family Tree Maker 2012 Sync Problems

Posted: 4 Jan 2013 10:06PM GMT
Classification: Query
I too am having sync problems. Have had FTM and Ancestry synched for some time - then recently it stopped working with a message that the fault happened while "Analyzing Online Changes" and suggesting I contact customer support if it recurs. I did this by email but have not had a response from customer support. I haven't linked anything to Facebook knowingly. I am concerned about the possibility of losing data as both FTM and Ancestry trees have had independent changes made. I'd really appreciate someone walking me through a step by step procedure to try to fix this please. J
SubjectAuthorDate Posted
Marco Scavo 4 Nov 2012 2:52PM GMT 
vickbing 4 Nov 2012 5:49PM GMT 
Marco Scavo 5 Nov 2012 6:55PM GMT 
Daniel Osieda... 11 Nov 2012 11:00PM GMT 
jaznjjj 5 Jan 2013 5:06AM GMT 
Barbara Taylo... 5 Jan 2013 5:03PM GMT 
ginabutcher55 5 Jan 2013 8:09PM GMT 
Barbara Taylo... 5 Jan 2013 9:13PM GMT 
bolamfamily 26 Feb 2013 12:53AM GMT 
jaznjjj 5 Jan 2013 8:37PM GMT 
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