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Family Tree Maker 2012 Sync Problems

Replies: 38

Re: Family Tree Maker 2012 Sync Problems

Posted: 5 Nov 2012 11:55AM GMT
Classification: Query
vickbing wrote:
"What I dont understand is Ancestry's disinterest in clearing up these issues."

I don't know that Ancestry is uninterested in resolving these issues, but their support system is geared toward correcting user-error and ignorance. I'm afraid they're just not very well equipped to deal with software bugs and other quirky software issues. For future reference, you might try coming here first for assistance from other users in the community.

I feel your pain of a linked tree that won't synchronize. It's happened to me not a few times, and I've lost countless hours of work each time because FTM and AMT don't fully synchronize. I hope you get your broken sync fixed somehow and don't have to suffer that yourself.
SubjectAuthorDate Posted
MarcoScavo 4 Nov 2012 2:52PM GMT 
vickbing 4 Nov 2012 5:49PM GMT 
MarcoScavo 5 Nov 2012 6:55PM GMT 
Daniel Osieda... 11 Nov 2012 11:00PM GMT 
jaznjjj 5 Jan 2013 5:06AM GMT 
BarbaraTaylor... 5 Jan 2013 5:03PM GMT 
ginabutcher55 5 Jan 2013 8:09PM GMT 
BarbaraTaylor... 5 Jan 2013 9:13PM GMT 
bolamfamily 26 Feb 2013 12:53AM GMT 
jaznjjj 5 Jan 2013 8:37PM GMT 
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