Trend Micro, yes I changed to Firewall to allow FTM.No it is not the starter 7. the error is the log in box for Ancestry. It says log in failed although I used the correct words that WORK ON ANCESTRY. The computer is 3 months old HP pavilion series 6g ram AMD 4.
I guess the point is no software should be this wierd. I am not a computer genius but I work on computers at work and at home and nothing is this hinky. Sorry...
One more question, is the FTM even worth it? Do you think an installation CD/DVD/drive be better than the download from the Nova site?
I dont mean to be cranky. I am working 60 hours a week taking care of a sick Mom and trying to do this for my family. I just dont have lots of patience (OR MONEY) to fiddle around.
I DO appreciate you attempts to assist me.