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FTM 12 is the pits. Don't buy until they fix it.

Replies: 19

Re: FTM 12 is the pits. Don't buy until they fix it.

Posted: 18 Nov 2012 1:03PM GMT
Classification: Query
I am also having problems with FTM 2012. I have Windows 7 Home edition.

I purchased (online) Ancestry FTM 2012 and after download was complete, I tried to open the file and received an error. I uninstalled the program and reinstalled it and continue to receive this error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: FTM.exe
Application Version: 21.0.0.452
Application Timestamp: 4ed86d03
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17932
Fault Module Timestamp: 503275ba
Exception Code: e0434352
Exception Offset: 0000d3cf
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
SubjectAuthorDate Posted
vickbing 4 Nov 2012 11:43PM GMT 
David Abernat... 5 Nov 2012 4:57PM GMT 
David Abernat... 4 Nov 2012 11:09PM GMT 
vickbing 4 Nov 2012 11:46PM GMT 
Marco Scavo 4 Nov 2012 11:52PM GMT 
vickbing 5 Nov 2012 12:00AM GMT 
Marco Scavo 5 Nov 2012 12:11AM GMT 
vickbing 5 Nov 2012 12:21AM GMT 
Marco Scavo 5 Nov 2012 12:29AM GMT 
fayequesinber... 18 Nov 2012 8:03PM GMT 
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