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FTM 2012 - Sync Failure. Now FTM will not open.

Replies: 20

Re: FTM 2012 - Sync Failure. Now FTM will not open.

Posted: 15 Nov 2012 9:09AM GMT
Classification: Query
Thank you all for your ideas and assistance. Unfortunately, none of these suggestions have proven to be successful yet.

Ancestry Support directed me to the help topic, "Family Tree Maker error message or stopped working"(http://ancestry.custhelp.com/app/answers/detail/a_id/5029/kw...). This was not successful either.

It is very strange that even exhaustive measures to remove the software and then re-installing has not resolved the issue. As previously indicated, I expect the much more drastic solution of reformatting my laptop will be required at this point.

Thank you again.

Joe
SubjectAuthorDate Posted
JosephPetrell... 8 Nov 2012 6:01PM GMT 
Marco Scavo 8 Nov 2012 6:16PM GMT 
BurgessDonnel... 8 Nov 2012 8:07PM GMT 
JosephPetrell... 11 Nov 2012 10:13PM GMT 
BurgessDonnel... 11 Nov 2012 10:33PM GMT 
David Abernat... 15 Nov 2012 1:38AM GMT 
JosephPetrell... 15 Nov 2012 4:09PM GMT 
Marco Scavo 12 Nov 2012 7:01PM GMT 
JosephPetrell... 14 Nov 2012 3:20PM GMT 
jeff legault 14 Nov 2012 3:25PM GMT 
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