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FTM 2012 - Sync Failure. Now FTM will not open.

Replies: 20

Re: FTM 2012 - Sync Failure. Now FTM will not open.

Posted: 24 Nov 2012 10:49PM GMT
Classification: Query
Cindy,

FYI, unfortunately, I never found a solution and only resolved it by reformatting my laptop and re-installing all of my software, data, etc.

My previous efforts involved everything noted below. I used Revo Uninstaller to uninstall, which (as I understand it) provides a fairly thorough Registry and Folder search to clean everything up. I also did my own search to identify and remove any file and account references as well. None of this was successful.

The point being, everything everyone is saying is reasonable, but still ineffective. Personally, I think this relates to poorly designed software will not work without issues and issues (and their solutions) are harder to trace because of the poor software design. A bit of a cycle.

I wish I had better news.

Joe

P.S. Not a solution of any sort to no downloads being available from Ancestry, but FYI, you can copy the FTM CD contents onto your computer and install from there, so you don't need to worry about the CD.
SubjectAuthorDate Posted
jeff legault 14 Nov 2012 5:40PM GMT 
seagee69 24 Nov 2012 11:57PM GMT 
Marco Scavo 25 Nov 2012 12:22AM GMT 
JosephPetrell... 25 Nov 2012 5:49AM GMT 
Marco Scavo 25 Nov 2012 2:01PM GMT 
seagee69 27 Nov 2012 2:32AM GMT 
Marco Scavo 27 Nov 2012 2:58AM GMT 
seagee69 27 Nov 2012 3:02AM GMT 
seagee69 28 Nov 2012 3:22AM GMT 
Jeff Wilde 6 Aug 2013 11:48PM GMT 
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