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FTM 2012 - Sync Failure. Now FTM will not open.

Replies: 20

Re: FTM 2012 - Sync Failure. Now FTM will not open.

Posted: 11 Nov 2012 3:13PM GMT
Classification: Query

Thank you for the support contact emails. I have sent an email to Ancestry Support. No response yet, although the automated message provided links to support page (which offers no input).


Interestingly, I am able to open FTM with another User Account. What exactly does that imply other than there is corruption of program files like I thought, and which are associated with my User Account?

Thank you again. If you have more input, I would appreciate it. Maybe Ancestry Support will have some suggestions.

SubjectAuthorDate Posted
JosephPetrell... 8 Nov 2012 6:01PM GMT 
MarcoScavo 8 Nov 2012 6:16PM GMT 
BurgessDonnel... 8 Nov 2012 8:07PM GMT 
JosephPetrell... 11 Nov 2012 10:13PM GMT 
BurgessDonnel... 11 Nov 2012 10:33PM GMT 
David Abernat... 15 Nov 2012 1:38AM GMT 
JosephPetrell... 15 Nov 2012 4:09PM GMT 
MarcoScavo 12 Nov 2012 7:01PM GMT 
JosephPetrell... 14 Nov 2012 3:20PM GMT 
jeff legault 14 Nov 2012 3:25PM GMT 
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