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Synchronize Errors-->FTM to Ancestry.com

Replies: 9

Re: Synchronize Errors-->FTM to Ancestry.com

Posted: 18 Nov 2012 8:55AM GMT
Classification: Query
First, when you do a straight upload without the sync option you won't be able to synchronise that tree with your FTM tree. You would have to do another upload with the sync option to a BRAND NEW TREE.

Second, if you can't just do a straight upload I would see if the log created during the upload can help you identify the parts of your FTM tree that the upload process doesn't like. I would keep escalating this to the support people. Sometimes you get someone knowledgeable who can help you. Other times ...

Have you created a small test tree, to see if you can upload this? If that works then it is most likely something in your FTM file. If it doesn't work then it is more likely the FTM installation or something else on your system that is interfering with the process.

Sorry I can't be of more help.
SubjectAuthorDate Posted
Dldelong 9 Nov 2012 8:18PM GMT 
Barbara Taylo... 10 Nov 2012 3:11AM GMT 
cmagha 17 Nov 2012 1:05AM GMT 
Barbara Taylo... 17 Nov 2012 1:19AM GMT 
Dldelong 17 Nov 2012 10:18PM GMT 
tulrose 18 Nov 2012 12:10AM GMT 
Dldelong 18 Nov 2012 11:45AM GMT 
david_c_mitch... 18 Nov 2012 3:26PM GMT 
tulrose 18 Nov 2012 3:55PM GMT 
Dldelong 18 Nov 2012 4:34PM GMT 
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