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Problem with FTM 2012 in Windows 8

Replies: 21

Re: Problem with FTM 2012 in Windows 8

Posted: 10 Dec 2012 1:31PM GMT
Classification: Query
Edited: 10 Dec 2012 1:32PM GMT
I, too, have W8 64 bit and am having problems with the Web Search feature in FTM 2012. My problem is when I am on the Web Search page and I click "Edit Search" to change the search criteria. The entire Web Search window turns grey and nothing can be changed. The only way I can edit the search is to use the backup arrow to return to the original screen to begin searches on this person again.

Tech Reps have had me uninstall and reinstall and uninstall and reinstall without the update, uninstall and reinstall and try a new tree. Nothing changes; still the same problem. Tech rep says they have no one else experiencing this same problem.
SubjectAuthorDate Posted
hasanders 3 Dec 2012 4:49AM GMT 
lindhale 3 Dec 2012 5:15AM GMT 
David Abernat... 3 Dec 2012 4:03PM GMT 
hasanders 4 Dec 2012 4:00PM GMT 
David Abernat... 4 Dec 2012 4:48PM GMT 
hasanders 4 Dec 2012 7:21PM GMT 
jeffjahn 6 Dec 2012 1:29AM GMT 
DavidNewton31 7 Dec 2012 12:29PM GMT 
CaGaPeach 10 Dec 2012 8:31PM GMT 
ArleneGuen1 10 Dec 2012 11:48PM GMT 
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