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FTM2012 - Source Screen - Jumping cursor issue

Replies: 5

Re: FTM2012 - Source Screen - Jumping cursor issue

Posted: 13 Dec 2012 4:38AM GMT
Classification: Query
Oh good, at least I am not alone. I have been playing with the sequence of mouse clicks needed to keep it from jumping all over the place. Got it down to four clicks before moving to next person in the person list:

1. Enter/Edit information in the Citation text field.
2. Click on the highlighted Citation in the Source citations box.
3. Click on the highlighted person in the person index.
4. Select next person in the person list.

If I miss a click or get the sequence wrong, it jumps to another record. If I try updating both the citation detail and citation text fields using the mouse to move from one to another, it will jump to a different record. YES it is a MAJOR PIA -

Have submitted numerous customer support items for various bugs and only response I get is a survey response asking me to rate the response. Never even heard from support, but they closed the ticket and ask for my opinion on service?

After spending a week cleaning up just 278 citations (working 4-5 hours per day) in FTM2012, I am switching to RootsMagic 6 - to hell with the TreeSync - it isn't worth fighting with all the bugs in FTM2012 anymore. I will just work back and forth between RM and Ancestry.com tree.
SubjectAuthorDate Posted
serenity20061 12 Dec 2012 2:39AM GMT 
Russ Worthing... 12 Dec 2012 6:49PM GMT 
serenity20061 12 Dec 2012 11:51PM GMT 
Russ Worthing... 12 Dec 2012 11:58PM GMT 
tulrose 13 Dec 2012 12:22AM GMT 
serenity20061 13 Dec 2012 11:38AM GMT 
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