I subscribe to ancestry.ca and decided to purchase the Family Tree Maker software so I could sync with the on-line tree. After installing and updating, I get a login failure. I didn't realize that that login was for ancestry.com - I purchased a download version through the Canadian website and nothing there said anything about ancestry.com.
Now the strange thing is that with my subscription level I can log into ancestry.com no problems. So why won't the program? No response from customer support yet. Specifically bought this software over The Master Genealogist so I could link.
Any help would be appreciated.