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Images being uploaded are grey

Replies: 13

Re: Images being uploaded are grey

Posted: 28 Jan 2013 7:32PM GMT
Classification: Query
Edited: 28 Jan 2013 8:08PM GMT
I'm glad to see that I'm not the only one who has grey images. I'm also using FTM 2012, Windows 7 and merged 2 of my trees that were on FTM and ancestry.com.

Some images did well with the transition. Others are grey, and as noted earlier, if I click on the grey "placeholder," the picture appears. It reverts back to grey when I close it.

I made a minor change to my online tree and have just resynced my merged trees. I have one person's profile up, and I notice that located in the upper right-hand corner is a spinning "wheel" of ancestry leaves - as if something is being processed.

Update - I logged off of ancetry.com, closed FTM, and rebooted my computer, and I no longer have grey "placeholder" photos. I'm not sure if the logoff/reboot helped, but the problem seems to be resolved with my gree.
SubjectAuthorDate Posted
Chris O'Sulli... 19 Jan 2013 6:17AM GMT 
Russ Worthing... 14 Jan 2013 1:17PM GMT 
BrklynBridge 19 Jan 2013 1:14PM GMT 
rm33971 29 Jan 2013 2:32AM GMT 
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