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"Family Tree Executable has Stopped Working" FTM

Replies: 4

"Family Tree Executable has Stopped Working" FTM

Posted: 12 Jan 2013 7:36PM GMT
Classification: Query
FTM16 on a Windows 7 computer - I'm trying to make a pdf file from a Family Group Sheet. I go to view>reports>Family Group Sheet>File>Export Family Group Sheet to Adobe Acrobat. Then I have a box to name my file, which I do and then I get a message "Family Tree Executable has stopped working" and windows tries to find a solution but it does not, and then it makes me close the program.

I looked at other threads on this board which deal with this problem. Checking the FTM administrators under FTM properties I found that I am administrator in FTM, I think. I find there are four options listed:
1. SYSTEM
2. Joy (Joy-Insp-660s\Joy)
3. Administrators(Joy-Insp660s\Administrators)
4. INTERACTIVE

I think it should either be either number two or three. I am checked in all boxes for Joy (the second option). When I try and add "Administrators" the third option, the boxes are checked but grayed out. If I try and add the third option (Administrators) it brings me to another box that I have no idea what to do with that says Select Users or Groups and wants to know about Object Types.

Why does this have to be so complicated. Thanks for any help you can give me.

Joy
SubjectAuthorDate Posted
Joy Henning 13 Jan 2013 2:36AM GMT 
johndd189 13 Jan 2013 9:04AM GMT 
2101bob 13 Jan 2013 3:27PM GMT 
David Thomson 13 Jan 2013 6:41PM GMT 
Joy Henning 14 Jan 2013 8:03PM GMT 
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