Compact my file? You're joking, right?
I've compacted a hundred times since the problems first appeared and have spent countless hours with 2nd level tech support on this, and don't want to find myself having the typical discussion with a 1st level support person asking me if I compacted my file...with all due respect!
Please don't enter into this discussion of a complicated problem sounding like a first-level support person reading from his/her solutions database the first day on the job!
The purpose of this posting was not to solicit support from fellow users, but to create awareness in the hope of getting solutions!