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FTM2012 Corrupting Data Today Worse than when Problems Reported 13 Months Ago

Replies: 32

Re: FTM2012 Corrupting Data Today Worse than when Problems Reported 13 Months Ago

Posted: 27 Feb 2013 6:39PM GMT
Classification: Query
Hi

I too have a syncing problem, none of the data corruption, although I recently ran a data errors report, to discover a whole host "child sort issues". I wish there was a process to fix them all at once rather than visit each family in the report (over 40 pages worth).

I too have gone down the path of compaction, download a new copy from AMT, and produced a new version from a backup file.
I also created a new user account copied the sync log files over, this worked for a couple of weeks then stopped altogether, and i had to re-download a fresh copy.
I did contact support, even sent copied of the error logs, still awaiting an update that.

As it stands now syncing only occurs one way, from AMT to FTM. That is fine as I'm mining the hints for fresh data, especially in the Electoral rolls. Its probably not going to help when I finish the child sorting errors (can't see where they can be fixed in AMT)
SubjectAuthorDate Posted
susandallri 2 Mar 2013 2:33PM GMT 
ghenning 3 Mar 2013 5:38AM GMT 
susandallri 3 Mar 2013 3:46PM GMT 
ghenning 27 Feb 2013 5:18AM GMT 
Glenn Harvey 28 Feb 2013 1:39AM GMT 
barbarajfn 28 Feb 2013 4:44PM GMT 
KATHYMARIEANN 28 Feb 2013 5:31PM GMT 
gldaggett 25 Jan 2013 5:30PM GMT 
lbragg 26 Jan 2013 7:52PM GMT 
janeposkitt 28 Jan 2013 4:30PM GMT 
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