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sync failed

Replies: 4

Re: sync failed

Posted: 2 Feb 2013 4:08PM GMT
Classification: Query
You should contact Ancestry support. there is a little bit of software you can run to capture your errors and send to the support folks.
Also, these user groups are filled with people having sync problems, though not necessarily the same error message you got.
I personally have not been able to sync for the last 2 months. I re-downloaded my database fresh several times, but every time I try to sync, I get an error that says there was a sync error. Can't get past it.
Last contact I had from Ancestry support said to be patient that they are working on the sync issues ...
SubjectAuthorDate Posted
PamelaDyas 2 Feb 2013 6:23PM GMT 
BarbaraTaylor... 2 Feb 2013 11:08PM GMT 
Rachel Anders... 25 Jun 2013 4:16PM GMT 
David Abernat... 25 Jun 2013 4:45PM GMT 
BarbaraTaylor... 26 Jun 2013 3:30AM GMT 
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