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Local .ftm file deleted! It really does happen!

Replies: 17

Re: Local .ftm file deleted! It really does happen!

Posted: 19 Feb 2013 9:31PM GMT
Classification: Query
Edited: 19 Feb 2013 11:01PM GMT
Yes it happened to me. I sync with online Ancestry so I take regular backups on an external hard drive.

I can't remember what I was doing at the time but poof! My whole tree was gone. So it has happened to at least one other person.

Oh, yes, I remember one thing. NEVER use File/Close.

File/Exit is OK, closing by the right corner X is OK, double clicking on a different tree is OK, but File/Close does not apparently write the auto-backup file.


Thankfully, restore backup worked and the tree resumed syncing without a problem.
SubjectAuthorDate Posted
kraft49 19 Feb 2013 5:11AM GMT 
BurgessDonnel... 19 Feb 2013 8:54PM GMT 
kraft49 19 Feb 2013 9:12PM GMT 
barbarajfn 20 Feb 2013 4:31AM GMT 
keithnuttle 20 Feb 2013 2:05PM GMT 
BurgessDonnel... 20 Feb 2013 2:56PM GMT 
barbarajfn 20 Feb 2013 4:05PM GMT 
keithnuttle 20 Feb 2013 4:41PM GMT 
kraft49 20 Feb 2013 4:45PM GMT 
David Abernat... 20 Feb 2013 5:13PM GMT 
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