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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 25 Feb 2013 11:29AM GMT
Classification: Query
Be careful! On 2/18/13, I got a similar message: "The last sync failed. An error occurred while "Analyzing file...".
You may want to restart FTM and try again later." When I tried to restart, my local file was gone! I did proper searches of my entire computer, including a time search in case the file was renamed somehow. Nothing! Now I do manual syncs only, and only immediately following a backup. In addition: I will never use the online version to restore my file (that's what I tried first) - too many things were lost as compared to my local file because the online version can't/doesn't handle (e.g., media categories, and links via the media window to people and facts). Syncing worked for me for a long time, but losing a local file is scary!
SubjectAuthorDate Posted
MMRE94 25 Feb 2013 4:11PM GMT 
barbarajfn 25 Feb 2013 5:44PM GMT 
MMRE94 26 Feb 2013 2:15PM GMT 
kraft49 25 Feb 2013 6:29PM GMT 
stephenkhigha... 25 Feb 2013 9:30PM GMT 
jnye042 25 Feb 2013 10:40PM GMT 
MMRE94 26 Feb 2013 2:19PM GMT 
kraft49 26 Feb 2013 3:03PM GMT 
MMRE94 26 Feb 2013 2:16PM GMT 
Hoot_S 25 Feb 2013 9:49PM GMT 
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