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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 26 Feb 2013 6:39PM GMT
Classification: Query
Malware is one thing I've seen cause file errors. Programs stopping suddenly is another. I would do two things just to rule out these problems.

First I would run a chkdsk on the disk drive containg your local file. In Windows File Explorer, right-click the drive letter and select Properties. Select Tools, then Check Now. Check both boxes and and click Start. If you get a messages saying the drive is in use, accept the offer to check the drive upon restart then do a normal restart.

The second thing I would do is search for "Microsoft Safety Scanner" and download and run Microsoft's free program.
SubjectAuthorDate Posted
lbragg 26 Feb 2013 6:19PM GMT 
AxelLarson 26 Feb 2013 8:18PM GMT 
lbragg 26 Feb 2013 9:34PM GMT 
jamclo 26 Feb 2013 10:23PM GMT 
AxelLarson 27 Feb 2013 1:39AM GMT 
lbragg 27 Feb 2013 4:19PM GMT 
AxelLarson 28 Feb 2013 12:50AM GMT 
lbragg 28 Feb 2013 1:59PM GMT 
barbarajfn 28 Feb 2013 4:50PM GMT 
lbragg 28 Feb 2013 5:36PM GMT 
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