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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 27 Feb 2013 1:37PM GMT
Classification: Query
Yes, getting the same problem as everyone else is describing. Never had it before, and getting slight variants on it every time I attempt to sync.

The nuisance factor for me is that I have two way changes - changes made both in FTM and online,a nd don't want to lose either.

The problem is at Ancestry. One error message flagged it up as a connectivity issue, failing to connect to their server, and as there are multiple people getting it, and the error occurred at the back end validation, and the connection was fine until then, it suggests that there's a problem connecting to part of their service at that point.
SubjectAuthorDate Posted
cstenhjem_arm... 2 Mar 2013 9:34PM GMT 
Hoot_S 26 Feb 2013 10:57PM GMT 
Nick_Meredith 27 Feb 2013 8:37PM GMT 
DanN9XX 1 Mar 2013 12:59PM GMT 
wolfkatgen 1 Mar 2013 9:01PM GMT 
Barbara Bolte 2 Mar 2013 4:44PM GMT 
stevenmurphy1... 3 Mar 2013 5:37PM GMT 
Barbara Bolte 3 Mar 2013 7:48PM GMT 
jnye042 1 Mar 2013 2:11PM GMT 
ldmbullock 1 Mar 2013 3:38PM GMT 
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