Search for content in message boards

Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 2 Mar 2013 9:44AM GMT
Classification: Query
I too have the same problem and get the same error message...I work with my online tree daily and sync each evening when I am done. Everything as worked great each and every day until last Sunday 2/22 when I tried to sync that evening after completing my work. Since them I have not gotten it to work...sent a couple of emails to Ancestry along with a screen shot but have not heard a word.....Not even and acknowledgement that they received my email. And I agree, with the way the error reads it is a problem on the Ancestry end and not in my FTM program.....

At first I thought it was just me, but after reading these posts I see that the problem is wide spread. Has anyone gotten any answers from Ancestry?

Barbara
SubjectAuthorDate Posted
cstenhjem_arm... 2 Mar 2013 9:34PM GMT 
Hoot_S 26 Feb 2013 10:57PM GMT 
Nick_Meredith 27 Feb 2013 8:37PM GMT 
DanN9XX 1 Mar 2013 12:59PM GMT 
wolfkatgen 1 Mar 2013 9:01PM GMT 
Barbara Bolte 2 Mar 2013 4:44PM GMT 
stevenmurphy1... 3 Mar 2013 5:37PM GMT 
Barbara Bolte 3 Mar 2013 7:48PM GMT 
jnye042 1 Mar 2013 2:11PM GMT 
ldmbullock 1 Mar 2013 3:38PM GMT 
per page

Find a board about a specific topic

  • Visit our other sites:

© 1997-2014 Ancestry.com | Corporate Information | New Privacy | New Terms and Conditions