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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 1 Mar 2013 5:59AM GMT
Classification: Query
Edited: 1 Mar 2013 6:01AM GMT
Started seeing exactly the same error 3 days ago, 2/27/2013. Still happening this morning 3/1. My last successful sync was 2/22, early evening CST. Using latest updates for FTM 2012 on Windows 7 SP1.

I tend to agree with other comments, appears to rooted in issues with the ancestry.com servers - not necessarily an issue with FTM.

I too have a lot of changes to sync - all made online, and I am hesistant to make more until this issue is resolved.

Does ancestry.com monitor this forum? An acknowledgement that they are aware of the issue and are working on a resolution would be reassuring.
SubjectAuthorDate Posted
cstenhjem_arm... 2 Mar 2013 9:34PM GMT 
Hoot_S 26 Feb 2013 10:57PM GMT 
Nick_Meredith 27 Feb 2013 8:37PM GMT 
DanN9XX 1 Mar 2013 12:59PM GMT 
wolfkatgen 1 Mar 2013 9:01PM GMT 
Barbara Bolte 2 Mar 2013 4:44PM GMT 
stevenmurphy1... 3 Mar 2013 5:37PM GMT 
Barbara Bolte 3 Mar 2013 7:48PM GMT 
jnye042 1 Mar 2013 2:11PM GMT 
ldmbullock 1 Mar 2013 3:38PM GMT 
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