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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 5 Mar 2013 5:52PM GMT
Classification: Query
@Barb...I emailed ancestry about this error back in December and got the same answer from ancestry that you did. After several attempts to do what they suggested, even one attempt that merged date and media from another tree I have, I finally got it to successfully. Then, a few days ago, this same problem happened again and I still cannot sync.

I am seriously tired of dealing with ancestry regarding several issues over several years. I've emailed and called and even had a person from ancestry agree that there were issues that haven't been worked on or been solved. So, I will not contact them again. They have my previous submissions they can look at.

Thank you, though, for asking for emails to be sent. Hopefully, those who haven't sent emails will do so.

An equally frustrated person!
Kat
SubjectAuthorDate Posted
susandallri 2 Mar 2013 2:46PM GMT 
Barbara Bolte 5 Mar 2013 11:34PM GMT 
wolfkatgen 6 Mar 2013 12:52AM GMT 
Barbara Bolte 7 Mar 2013 3:29AM GMT 
Barbara Bolte 13 Mar 2013 2:43AM GMT 
stevehyland19... 14 Mar 2013 4:42AM GMT 
DanN9XX 16 Mar 2013 2:38AM GMT 
stevenmurphy1... 16 Mar 2013 3:40PM GMT 
Barbara Taylo... 16 Mar 2013 11:53PM GMT 
iannterry 17 Mar 2013 2:24AM GMT 
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