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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 16 Mar 2013 5:53PM GMT
Classification: Query
Edited: 16 Mar 2013 5:58PM GMT
I got a successful sync on my big tree this morning - what a shock! The last good sync I had previously was in November 2012 and I have re-downloaded my entire tree several times since then. This morning, it took 45 minutes to get a successful sync (plus media download time) and was worth the wait. I have been keeping track of my counts of Ancestry file and FTM file before and after each sync attempt because of the duplication problems caused by earlier versions and my counts were exactly what they should have been.
I was thrilled to say the least.
However, when I went to sync another small tree this afternoon, I got the "sync error..." message on that tree within 3 minutes.
Came over here to see if anyone else was having success and I see that some of us are.

Barbara
SubjectAuthorDate Posted
susandallri 2 Mar 2013 2:46PM GMT 
Barbara Bolte 5 Mar 2013 11:34PM GMT 
wolfkatgen 6 Mar 2013 12:52AM GMT 
Barbara Bolte 7 Mar 2013 3:29AM GMT 
Barbara Bolte 13 Mar 2013 2:43AM GMT 
stevehyland19... 14 Mar 2013 4:42AM GMT 
DanN9XX 16 Mar 2013 2:38AM GMT 
stevenmurphy1... 16 Mar 2013 3:40PM GMT 
Barbara Taylo... 16 Mar 2013 11:53PM GMT 
iannterry 17 Mar 2013 2:24AM GMT 
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