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Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Replies: 40

Re: Sync Failed-An error occurred while "Preparing data to be downloaded from Ancestry"

Posted: 13 Mar 2013 10:42PM GMT
Classification: Query
Edited: 16 Mar 2013 9:08PM GMT

I stopped using FTM 2012 about 12 months or so ago because I was utterly sick and tired of sync failures - with the flow on requirement of having to download my Ancestry tree, again and again and again!

On a related front, I was also sick of the fact that the data I was entering into the Ancestry tree wasn't appearing in searches for 6-12 months....and so I became increasingly concerned that my (frequently) downloaded tree was simply getting more and more screwed up.

Three days ago, I decided to give FTM 2012 another chance....after all, MUST have sorted out the problem by now. I opened and, voila!, it synced. I was ecstatic!

BUT then I tried again yesterday, and the old sync failure while preparing data, etc, came back to haunt me.

I didn't even bother to contact Ancestry. I know the form: we regret any frustration, etc. Meaningless words.

I'll just shut down FTM 2012 for another year or so. Perhaps Ancestry will have sorted out the problems by then!
SubjectAuthorDate Posted
susandallri 2 Mar 2013 2:46PM GMT 
Barbara Bolte 5 Mar 2013 11:34PM GMT 
wolfkatgen 6 Mar 2013 12:52AM GMT 
Barbara Bolte 7 Mar 2013 3:29AM GMT 
Barbara Bolte 13 Mar 2013 2:43AM GMT 
stevehyland19... 14 Mar 2013 4:42AM GMT 
Daniel Reese 16 Mar 2013 2:38AM GMT 
stevenmurphy1... 16 Mar 2013 3:40PM GMT 
BarbaraTaylor... 16 Mar 2013 11:53PM GMT 
iannterry 17 Mar 2013 2:24AM GMT 
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