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Cannot create GedCom or sync with online tree

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Cannot create GedCom or sync with online tree

Posted: 27 Feb 2013 2:01PM GMT
Classification: Query
For several weeks now, when I close my FTM 2012 program, it begins the process of sync-ing with my online Ancestry.com tree (as it has always done in the past), but then stops suddenly, and the program closes.

I also have an online RootsWeb WorldConnect tree (which I actually prefer to Ancestry.com's), but in order to update that, I have to create and upload a new GedCom. When I attempt to do so, my FTM program likewise starts the creation process, then suddenly stops and closes.

I've tried compacted (which I CAN do) and several other suggestions from various other forums, without success. How can I get FTM 2012 to resume sync-ing with Ancestry.com and to again successfully create a GedCom file?

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