Although I said it on another thread, I will repeat it here. ACOM has taken a "head in the sand" attitude when dealing with the Sync problems that folks are having. The number of folks encountering problems when attempting to sync their AMT and FTM 2012 makes it apparent that ACOM is the problem and not the users' software, browser, cache, etc. ACOM's Customer Service/Tech Support fails to recognize that the problem is not unique to a handful of customers or has been told not to acknowledge that the problem is widespread. One can only hope that ACOM stops with the "smoke and mirrors" soon and finally addresses the problem but my gut tells me that is unlikely. For now all a user can do is gnash their teeth as ACOM continues to ignore their users.