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Sync Failed with FTM 2012

Replies: 5

Re: Sync Failed with FTM 2012

Posted: 11 Mar 2013 5:51PM GMT
Classification: Query
This seems to be happening to a LOT of FTM users lately, myself included. A similar discussion can be found at http://boards.ancestry.com/topics.software.famtreemaker/9503....

For most of the people reporting the same problem, sync failures started occurring on or after 22 Feb 2013, as was the case for me.

It doesn't appear to be a problem with the FTM software, rather an issue on the ancestry.com side. It's very frustrating. I make nearly all of my tree updates either through the ancestry.com website, or through the iPad app, synching with Family Tree Maker primarily as a form of backup (and to make use of report/publish features of FTM).

We're asking ancestry.com support for some kind of acknowledgment of the problem, that they are aware of it, and are working on a resolution to the problem. I've been checking back daily and attempting the TreeSync, just to see if they've magically fixed the problem. No joy.
SubjectAuthorDate Posted
MarkBrockway3... 11 Mar 2013 10:18PM GMT 
DanN9XX 11 Mar 2013 11:51PM GMT 
stephenkhigha... 12 Mar 2013 3:15PM GMT 
johndd189 12 Mar 2013 12:36AM GMT 
MarkBrockway3... 12 Mar 2013 8:11AM GMT 
barbarajfn 12 Mar 2013 5:17PM GMT 
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