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Sync does not sync corrections/changes

Replies: 10

Re: Sync does not sync corrections/changes

Posted: 22 Mar 2013 1:57PM GMT
Classification: Query
Did you stop the sync there? you may need to tell it to continue, even though it is supposed to continue on its own after x seconds. That notice is in the beginning of the sync, not when it is done.

Make a small change to your online tree and sync. Follow that change and see that it took.

Then make a small change to your FTM tree [like changing a name, something obvious] and sync. Make sure the sync completes, you should get a message trees synced successfully.

Let us know. I do sync and my link has never broken. I have had to restore from backup three times and still no broken sync.

A few things: Never use FILE/Close. Always use File/Exit, or the red x at the top right, or double click another tree that you want to view. Why this should make a difference, I do not know, as it shouldn't, but it does [or did].

Never cancel a sync, always stop the process with task Manager.

If your online tree says it is syncing and you know it is not [e.g. FTM says it is up to date] make a small change in FTM and sync.

Those are my collected hints so far.

Let us know how it goes.
SubjectAuthorDate Posted
plord1030 22 Mar 2013 2:45PM GMT 
silverfox3280 22 Mar 2013 5:12PM GMT 
BurgessDonnel... 22 Mar 2013 6:27PM GMT 
lindhale 22 Mar 2013 6:27PM GMT 
plord1030 22 Mar 2013 7:24PM GMT 
barbarajfn 22 Mar 2013 7:57PM GMT 
BurgessDonnel... 22 Mar 2013 10:10PM GMT 
plord1030 23 Mar 2013 11:33AM GMT 
BurgessDonnel... 23 Mar 2013 12:26PM GMT 
barbarajfn 23 Mar 2013 5:12PM GMT 
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